Welcome to the English language Canadian website of Landish Foods (“Landish”), a Canadian Company incorporated under the Business Corporation Act CQLR c S-31.1. Please note that your use of our website constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this website.
Nous invitons les consommateurs de langue française au Canada à visiter fr.landish.ca, le site web de langue française de Landish.
For Shipping to the United States
N.B. We invite United States (“US”) residents to visit landish.co, Landish’s US website for delivery to US addresses and payment in US dollars.
ORDERS, EXCHANGE RATES, TAXES, AND PAYMENT OPTIONS
All prices on this website are in Canadian dollars. We accept all of the following payment methods: Visa, MasterCard, Amex. Purchases made on landish.ca are securely sent to our offices where they are reviewed. Once the order is verified and paid in full, it will be processed and delivered.
All advertised prices exclude sales tax. GST/HST/QST are applicable at the following rates, based delivery address:
At Landish our best efforts are put towards maintaining an updated inventory. Should an item be out of stock, you will be notified promptly and given the choice between receiving a refund for the item or the option to wait for the item to be restocked and sent at a later date. Customers accept to pay for goods and services purchased through the Landish website and recognize that buying goods or services online is equivalent to purchases made in a physical store.
Landish reserves the right to change its prices at any time during the subscription period. In this case, Landish will notify the customer if the price change by email prior to billing.
HEALTH DISCLAIMER NOTIFICATION
The information contained in this website has not been evaluated by Health Canada. The information is not intended for diagnosing, treating, curing, or preventing diseases of any kind. The information on this website should not be used as a therapeutic measure or replace the advice of a health care professional. The information on this website, or the information received via phone or email, should not be construed as the practice of medicine. Landish is not responsible for the abuse and/or misuse of any product sold due to a consumer using this website. Landish is also not responsible for any problems or difficulties that may arise due to the use of consumer products sold by Landish. Customers of this website, previous and future, who do not consult with a healthcare professional prior to the purchase and use of any product, assume all risks and consequences.
The entire contents of this website including but not limited to text, graphics, and code are copyrighted as a collective work under Canadian law and other copyright laws, and is the property of Landish. The collective work includes any work that is licensed by Landish.
Copyright 2020 Landish. ALL RIGHTS RESERVED.
Permission is granted to download or print portions of this website only for personal, non-commercial use or if the objective is to place an order with Landish or buy products from Landish. Any other use, including but not limited to reproduction, distribution, display or transmission of content on this site is strictly prohibited unless authorized by Landish.
DISCLAIMER OF WARRANTY
This website and the materials and products on this website are provided ''as is'' and without a guarantee of any kind, express or implicit. In the broadest possible way permitted under applicable law, Landish disclaims all warranties, express or implied, including, but not limited to, all warranties implied of commercial value and physical form for a purpose and particular non-infringement. Landish does not represent you nor warrant that the functions contained in this website will be uninterrupted or without error, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Landish makes no warranty or representation regarding the use of the materials in this site in terms of their accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some provinces do not allow limitations or exclusions on warranties, in these cases the above limitations may not apply to you.
Landish will not be responsible for any harm or injury resulting from the use or inability to use materials from this website or the preparation of the products, even if Landish has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or damages fortuitously or consecutively, therefore the limitation or exclusion above may not apply to you.
In the event that Landish erroneously lists a product at an incorrect price, Landish reserves the right to refuse or cancel all orders of the product listed at the incorrect price. Landish reserves the right to refuse or cancel such orders even if the order has been confirmed and charged to your credit card account. In the event that the order has already been charged to your credit card and your order is canceled, Landish is committed to reimbursing your credit card for the full value of the incorrect price.
These terms and conditions apply to you when you access the website and/or complete the registration or buying process. These general terms and conditions, or any part thereof, can be terminated by Landish without notice at any time, for any reason. The provisions relating to copyright, trademark, denial, limitation of liability, indemnification, and miscellaneous, shall survive any termination notification. Landish ca notify you by email, provide a general notification on the website, or use any other reliable method to send a notification to the address you provided to Landish.
Use of this site shall be governed in all respects by the laws of the Province of Quebec, Canada, without regard to choice of law provisions and not by the U.N. Convention 1980 on Contracts for the International Sale of Goods. You agree that jurisdiction and venue of meeting in any legal proceedings directly or indirectly arising out of or about this website (including, but not limited to the purchase of Landish products) will be made in provincial or federal courts located in Montreal, Quebec. Any cause of action or claims related to the site (comprising, but not limited to the purchase of Landish products) should be commenced within one (1) year after the claim or cause of action has arisen. The lack of Landish to emphasize or impose strict performance of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties nor commercial practises will act to modify any of these general terms and conditions. Landish can assign its rights and duties under this agreement to any party at any time without notice.
Harassment in any manner or form on the website via email or blog, or using obscenities or abuse is strictly prohibited. You may not upload, distribute, or publish through the site any content that is defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or objectionable which may constitute or encourage an offense, violate rights in any way that can cause liability or violate any which law. You cannot upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or of any other organization.
Landish works to protect your personal information during transactions using a secure system. Landish employees do not have access to your credit card information because they are encrypted the moment a transaction is completed. Only the company managing transactions with which Landish is doing business receives this encrypted information. Other personal information collected by Landish is used to ship your order, to contact you in case of need, or to let you know about all the opportunities and proposed activities Landish has to offer. You may, at any time, ask that your information is removed from our database.
A delivery fee of $7.99 will be added for any order under $59 after discounts and promotion codes and before sales taxes. Landish relinquishes all property rights to the buyer when the products are handed to the shipping company. The delivery of the products is subject to the rules of the shipping company as well as the rules concerning the signing of a received receipt for the products. If you are absent at the time of delivery, you will be responsible to track, and recuperate the products according to the rules and procedures of the shipping company. If an order item is damaged during shipping, is incorrect, or missing, you must immediately contact Landish. To contact us, write to email@example.com or call 1-888-997-3629. Landish will not be held responsible for any items that have not been returned within a maximum of 30 days after the order has been delivered.
DENIAL OF PARTICIPATION
Landish does not and cannot review all communications and material posted or created by users who access the website and is in no way responsible for the content of these communications and the material. You acknowledge that by allowing yourself to view and distribute user-written content on this site, Landish simply acts as a passive conduit for such distribution and is not undertaking any obligation or liability for any content or activity on this site. However, Landish reserves the right to block or remove communications or material that it deems to be (a) abusive, defamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of copyright, trademark, or intellectual property rights, or (d) offensive and unacceptable to Landish according to its sole discretion.
You agree to indemnify, defend, and hold Landish harmless and its officers, directors, employees, agents, investors, and suppliers (collectively the "Service Providers") against all losses, expenses, damages, and costs, including reasonable attorneys' fees resulting from any violation of these general terms and conditions or any activity related to your account (negligent or wrongful actions included) by you or any other person accessing the website.
In order to provide added value to our users, Landish can affiliate itself to websites operated by third parties. Landish may not have control over these linked sites which have different private data collection methods unrelated to Landish. These linked websites are for your convenience only and are therefore accessed at your own risk.
All Landish products purchased onlandish.ca except our 1 kg Pure Canadian Hydrolyzed Marine Collagen can be returned within 30 days of purchase. We do not accept returns on the 1 kg format of Pure Canadian Hydrolyzed Marine Collagen. Note that returns must include any associated promotional product (received for free or at a discount) or the regular price of the product received on promotion will be subtracted from the refund amount.
Landish does not cover shipping charges related to returns.
A minimum of 90% of the product's full net weight must be returned for refund eligibility.
This return policy does not apply to orders purchased in store or from other websites.
Returns must be shipped to the following address:
9250 Parc Ave,
Montreal, QC H2N 1Z2
The customer’s complete order number must be indicated on the box (with a dark marker) or on a sheet of paper inside the box for the return to be eligible for a refund. If it is not possible to indicate the order number, the following information must be indicated on or inside the box: first name, last name, and shipping address used for the order.
If a return meets all of the above conditions, a refund for the returned item(s) will be issued within 14 days of the items being received.
At Landish our best efforts are put toward maintaining an updated inventory. Should an item be out of stock, you will be notified promptly and given the choice between receiving a refund, swap for a different item or wait for the item to be restocked and sent at a later date.
Landish offers subscription plans for its products on the basis of a 30-day or 60-day delivery interval. For more information about our subscriptions, please visit our FAQs. Please note that all subscription orders are final and non-refundable.
You can find specific details regarding your plan by accessing your Account details.WHEN YOU REGISTER FOR A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT LANDISH OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTOMATICALLY AUTHORIZED TO CHARGE YOU ON A SCHEDULED BASIS FOR YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, AND (B) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE SITES OR PRODUCTS IN ACCORDANCE WITH THESE TERMS. YOU ACKNOWLEDGE AND AGREE THAT LANDISH WILL NOT OBTAIN ANY ADDITIONAL AUTHORIZATION FROM YOU FOR SUCH AUTOMATIC, RECURRING PAYMENTS. YOU MAY SKIP YOUR SUBSCRIPTION ORDER AS OFTEN AS YOU’D LIKE BY MANAGING YOUR DELIVERY SCHEDULE ON YOURDELIVERY SCHEDULE PAGE.
SUBSCRIPTION CANCELLATION POLICY
YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW UNTIL YOU CANCEL. YOU MAY CANCEL IN YOUR ACCOUNT SETTINGS ON ACCOUNT OR BY EMAILING US AT HELLO@LANDISH.CO AND FOLLOWING THE INSTRUCTIONS YOU RECEIVE. YOU MAY CANCEL AT ANY TIME, BUT IF YOU CANCEL AFTER THE DAILY CUTOFF (12 am ET on the day prior to your upcoming renewal), YOU WILL STILL RECEIVE, AND BE CHARGED FOR, THE NEXT WEEK’S SHIPMENT. YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED PRIOR TO THE CANCELLATION OF YOUR SUBSCRIPTION. IN THIS CASE, YOU WILL NOT BE REFUNDED.
In the event you cancel your subscription to Landish products, please note that we may still send you promotional communications about Landish, unless you opt out of receiving those communications by following the instructions to unsubscribe provided in each of such communication.
It is prohibited to:
1. use an affiliate link to misrepresent the Landish brand as determined in Landish's sole discretion; or
2. advertise an affiliate link on any search engine Any affiliate link being used for the above purposes will be immediately deactivated.